Sales Enablement

Client Experience

Differentiators and value props are important—but what really moves people is what your clients are saying. To grow your business, you need more than just features and benefits; you need the human element. The stories, voices, and real-world impact that speak directly to your target audience.

Below are case studies and testimonials I created to help organizations build trust, connect with prospects, and ultimately win new business.

  • Disabled illustrated man in wheelchair

    Disability Case Study

    By leading client success initiatives, I developed the first case study for Health Solutions to highlight how Voya’s Disability Income Insurance and Return to Work offering helped a claimant who experienced a life changing disability recover and return to work.

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  • County of Los Angeles (COLA) Communications Survey Case Study

    With focusing on continuously improving their retirement plan offerings, the County of Los Angeles (COLA) launched a survey to understand what their participants are looking for and directly applied the feedback into a NAGDCA award winning communications campaign.

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  • Employees Retirement System of Texas (ERS) Strategic Communications Case Study

    The Employees Retirement System of Texas (ERS) developed a NAGDCA award winning communications campaign that engage participants with their preferred learning method to take charge of their financial future.

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  • Inland Empire Utilities Agency (IEUA) Transition Case Study

    IEUA’s success story filled a gap in Empower’s case study library, showcasing a core governmental client experiencing exceptional results and improvements.

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  • RetireReadyTN Communications Case Study

    The State of Tennessee developed a tailored communications campaign to serve their high-need participants and improve their retirement readiness.

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  • PERSI Participation Case Study

    In collaboration with Empower, the Public Employee Retirement System of Idaho (PERSI) reimagined the enrollment process to engage participants in a modern way to increase plan participation.

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